Payment Through Partner Policy
Effective Date: 01/09/2025
This Payment Through Partner Policy (“Policy”) forms part of the General Terms and Conditions of Dfecho. It explains how payments are processed for all transactions made on our platforms.
Introduction
To make payments on our platforms simple and secure, we work with Web and Cloud as our trusted payment partner. This means that whenever you place an order—whether through Instant Checkout, Invoicing, Safe Deals, or Workspace—your payment will be processed by Web and Cloud. As a result, you’ll see Web and Cloud listed on your bank or card statement for every transaction.
1. Scope of Payment Processing
All payments made through our platforms—including but not limited to:
- DIP - Dfecho Instant Pay
- Invoicing
- Safe Deals
- Workspace payments
are managed and facilitated by Web and Cloud (“Payment Partner”).
2. Merchant of Record
- Web and Cloud acts as the merchant of record for all transactions conducted on our platforms.
- As a result, Web and Cloud will appear on your bank, card, or payment statement for every order placed.
3. Authorization
By completing a purchase on our platforms, you authorize Web and Cloud to:
- Collect and process your payment.
- Settle funds on behalf of Dfecho.
- Perform necessary actions to complete the transaction securely.
4. Responsibilities
- Payment Partner’s Role: Web and Cloud is responsible solely for processing payments.
- Platform’s Role: Dfecho remains responsible for order fulfillment, customer support, and resolving any issues related to products, services, or transactions.
5. Security and Compliance
Payments processed by Web and Cloud comply with applicable financial regulations, data protection standards, and industry security practices to ensure safe and reliable transactions.
6. Contact Information
For questions regarding payments, please contact Dfecho with your transaction ID.
- For any issue related to your payment transaction: Complete this form.
- For general platform support: Click here.
